Privacy Policy for Banksola

1. Overview

This Privacy Policy explains how Banksola ("we", "us", or "our") collects, uses, shares, and safeguards your personal data when you use the Banksola mobile application and associated services, available via https://kimsola.com/banksola.

Banksola is a banking application that provides financial services and tools. This app is intended for personal and business banking needs, subject to applicable banking regulations.

We value your privacy and are committed to protecting your data in compliance with applicable privacy laws including the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), and other international regulations.

2. Scope

This Privacy Policy applies to all users of Banksola, including app users, website visitors, and customer support inquirers, regardless of geographic location.

3. Information We Collect

We collect the following categories of information:

A. Personal Data (may include)

• Full name and contact information
• Date of birth and identification details
• Financial information and account details
• Transaction history and banking records
• Tax identification numbers

B. Device & Technical Data

• Device model and operating system
• App version and settings
• IP address and location data
• Security and authentication data
• Network information

C. Financial Data

• Account balances and transactions
• Payment history and records
• Investment information
• Credit and debit card details
• Financial goals and preferences

D. Usage Data

• Feature usage patterns
• Transaction history
• App interactions
• Customer service interactions

E. Cookies and Tracking Technologies

We use first- and third-party cookies and SDKs for:

• Security and fraud prevention
• App functionality
• Analytics and performance
• Personalized banking experience

4. Legal Bases for Processing (GDPR)

We process your data based on:

• Consent (e.g., marketing communications)
• Contract (to provide banking services)
• Legal Obligation (banking regulations)
• Legitimate Interests (e.g., fraud prevention)

5. How We Use Your Data

We use your information to:

• Provide banking and financial services
• Process transactions and payments
• Prevent fraud and ensure security
• Comply with banking regulations
• Improve our services
• Send important notifications

6. Data Sharing and Disclosure

We do not sell your personal data. We only share information as follows:

A. Service Providers

We may share data with trusted vendors who help us provide services, such as:

• Payment processors
• Security providers
• Cloud storage providers
• Customer support services

B. Legal Requirements

We may disclose data if required by law or to protect our rights, property, users, or others.

7. Data Retention

We retain your personal information as required by banking regulations and for the purposes described in this policy. Retention periods include:

• Account information: As required by banking laws
• Transaction records: Minimum 7 years
• Identity verification: As required by law
• Communication records: Up to 5 years

8. Children's Privacy

Banksola is not intended for users under 18 years of age. We do not knowingly collect personal data from children. If we discover we have unintentionally collected such data, it will be deleted promptly.

9. Your Rights

Depending on your jurisdiction, you may have the following rights:

A. Under GDPR (EU/UK):

• Right to access your data
• Right to rectify inaccurate data
• Right to erasure ("right to be forgotten")
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Right to withdraw consent

B. Under CCPA (California):

• Right to know what personal data we collect
• Right to delete your data
• Right to opt-out of data sharing
• Right to non-discrimination

To exercise your rights, contact us at: banksola@kimsola.com

10. Data Security

We implement robust security measures to protect your data, including:

• End-to-end encryption
• Multi-factor authentication
• Regular security audits
• Secure data centers
• Fraud monitoring systems

11. International Transfers

Your data may be transferred to and processed in countries outside your residence. We ensure appropriate safeguards are in place for such transfers, including compliance with international banking regulations.

12. Third-Party Links

Our app may contain links to third-party websites or services. We are not responsible for their privacy practices. Please review their privacy policies independently.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of material changes through the app or via email.

14. Contact Information