Privacy Policy for ePet
Effective Date: May 2, 2025
Last Updated: May 2, 2025
Website: https://kimsola.com/epet
Contact: epet@kimsola.com
1. Overview
This Privacy Policy explains how ePet ("we", "us", or "our") collects, uses, shares, and safeguards your personal data when you use the ePet mobile application and associated services, available via https://kimsola.com/epet.
ePet is an entertainment application that simulates pet communication by analyzing and translating sounds made by cats and dogs. This app is intended for entertainment purposes only and does not offer veterinary or scientific translation of animal language.
We value your privacy and are committed to protecting your data in compliance with applicable privacy laws including the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), and other international regulations.
2. Scope
This Privacy Policy applies to all users of ePet, including app users, website visitors, and customer support inquirers, regardless of geographic location.
3. Information We Collect
We collect the following categories of information:
A. Personal Data (may include)
- Email address (if you contact us or create a profile)
- Saved pet profiles (names, species, sound preferences)
B. Device & Technical Data
- Device model, operating system, language settings
- IP address and approximate location (country/city level)
- Device identifiers (e.g., IDFA, AAID)
- App version, crash logs, diagnostic data
C. Audio Recordings
- Temporary access to microphone to capture pet sounds
- Audio is processed on-device or via secure channels and discarded unless you explicitly choose to save or share it
D. Usage Data
- Interactions with app features
- Duration of sessions
- Events such as button taps, sound captures, translations performed
E. Cookies and Tracking Technologies
We may use first- and third-party cookies and SDKs for:
- Performance and debugging
- Analytics
- Personalized advertising
4. Legal Bases for Processing (GDPR)
We process your data based on:
- Consent (e.g., microphone access, marketing communications)
- Contract (if you purchase premium features or submit feedback)
- Legitimate Interests (e.g., improving services, preventing fraud)
- Legal Obligation (when required by applicable law)
5. How We Use Your Data
We use your information to:
- Provide core app functionality (audio analysis, translations)
- Save and manage your pet profiles
- Monitor app performance and fix bugs
- Improve our services
- Analyze usage patterns
- Enhance user experience
- Serve relevant ads (if enabled)
- Comply with legal and regulatory obligations
- Communicate with users for support or updates
We do not use your data to make automated decisions that produce legal or similarly significant effects.
6. Data Sharing and Disclosure
We do not sell your personal data. We only share information as follows:
A. Third-Party Service Providers
We may share data with trusted vendors who help us provide services, such as:
- Cloud storage and hosting providers
- Analytics platforms (e.g., Firebase, Google Analytics)
- Advertising networks (e.g., Google AdMob)
All third parties are bound by strict confidentiality and data protection agreements.
B. Legal Disclosures
We may disclose data if required by law or to protect our rights, property, users, or others (e.g., fraud prevention, legal compliance).
C. Business Transfers
In the event of a merger, acquisition, or asset sale, your data may be transferred as part of the business assets, subject to this policy.
7. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes described in this policy unless a longer retention period is required by law.
Retention examples:
- Audio recordings: Deleted immediately after processing unless explicitly saved
- Usage data: Up to 24 months for analytics
- Support communications: Up to 5 years for legal records
8. Children's Privacy
ePet is not intended for children under the age of 13 (or the age defined by your jurisdiction's laws). We do not knowingly collect personal data from children. If we discover we have unintentionally collected such data, it will be deleted promptly.
9. Your Rights
Depending on your jurisdiction, you may have the following rights:
A. Under GDPR (EU/UK):
- Right to access your data
- Right to rectify inaccurate data
- Right to erasure ("right to be forgotten")
- Right to restrict processing
- Right to data portability
- Right to object to processing
- Right to withdraw consent at any time
B. Under CCPA (California):
- Right to know what personal data we collect
- Right to delete your data
- Right to opt-out of data sharing
- Right to non-discrimination for exercising these rights
To exercise your rights, contact us at: epet@kimsola.com. We may need to verify your identity before fulfilling your request.
10. Data Security
We implement administrative, technical, and physical safeguards to protect your data from unauthorized access, use, alteration, and destruction.
Measures include:
- Encrypted transmission (HTTPS)
- Secure storage
- Access controls
- Anonymization and pseudonymization where appropriate
However, no system is completely secure. Use the app at your own risk.
11. International Transfers
If you are located outside the United States, your data may be transferred to and processed in the U.S. or other countries where our infrastructure or third-party providers are located. These transfers comply with applicable international data protection laws.
12. Third-Party Links and Services
ePet may include links to third-party websites or services (e.g., YouTube, support sites). We are not responsible for their privacy practices. Please review their privacy policies independently.
13. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Material changes will be announced via in-app notice or email if applicable.
We encourage you to review this page periodically. Continued use of ePet constitutes your agreement to the updated policy.
14. Contact Information
For any questions, complaints, or requests, please contact us:
Email: epet@kimsola.com
Website: https://kimsola.com/epet
Attn: Privacy Officer